Having good customer service is the hallmark of any successful business. But how can you deliver good customer service? The answer is that you need to ensure you have the relevant customer service skills to provide an excellent experience […]
Ever come across terms like “Sales Funnel” or “Main Funnel Stages” and found yourself a tad puzzled? Don’t worry, you’re not alone! In this blog, we’ll dissect these buzzwords, providing a comprehensive guide to the inner workings of a […]
An effective Sales Strategy Presentation is a valuable tool for showcasing how you’re planning to align your sales strategy (and team) with your company’s vision and goals. But when it comes to ‘how to write a sales strategy’ and […]
Most salespeople do not know what a Sales Battlecard is. But those that do know and use them, tell us that they are a vital tool to help them sell more effectively. Did you ever use flashcards when studying? […]
You work in sales, so you need a sense of humour, right? I’ve lost count of the number of funny sales memes I’ve sent my sales team over the years. They lighten the load in what is normally a […]
Sales is a complicated, never-ending process of building relationships with prospects, building trust, asking probing sales questions, lots of listening and moving the whole procedure through to the commitment stage and ultimately asking for the sale or order. Your […]
You might be thinking where the term ‘coffee is for closers’ comes from? I think we’ve all watched those sales movies that either act as a lesson or a warning when it comes to sales and business in general. […]
We’ve all heard the adage, sell the sizzle, not the steak. However, I often wonder if some salespeople truly understand the concept. Let’s look at what sell the sizzle, not the steak means and how you can apply it to […]
This blog post has a dual purpose. Not only will it help you in making sure that your own body language is on point, but it will also help you to read the body language of your prospects and […]
Did you know that exploring the best sales movies and best sales films in your interactions, offers not only entertainment but also valuable lessons in persuasion and strategy? We’re big film fans in the office and any new salesperson […]
The solution selling methodology is just one type of selling. There are many others! So, what is it and how can you do it? Definition Of Solutions Based Selling In answer, let me start with the word itself. Merriam-Webster […]
We hear the term “Sales Slump” all the time on our Sales Training Courses. Salespeople rock up to our courses either to improve their skills or because they are in trouble with their sales figures. What’s your definition of […]
During the sales process most people will raise objections. Sales objections are raised for many reasons including: A misunderstanding of something you have said The prospect may feel pressurised into deciding They are not convinced about your claims They […]
One of the reasons so many sales people have trouble committing to after sales service and follow up is because they cannot see the return on their investment. Many people feel that once the sale is closed and the […]
